Call Center Representative
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About the Job
Overview
Key Responsibilities:
- Handle feedback calling to existing customers and collect insights politely.
- Make new leads calling to introduce services/products and generate interest.
- Conduct care calling to maintain relationships with clients and ensure customer satisfaction.
- Maintain proper call records, update CRM, and follow up with customers as required.
Requirements:
Female candidates only.
- Good communication skills (Hindi & English preferred).
- Polite, confident, and customer-friendly attitude.
- Basic computer knowledge for maintaining records.
Experience Required:
-
Experience : calling
Year : 0, Month : 6
Skills Required
Data Entry and Call Logging, Help Desk and Ticketing Software, Knowledge Base Navigation, Live Chat and Messaging Platforms, Call Center Metrics Analysis (AHT, FCR),
No Qualification Required
Education Required * :
Salary :
Minimum Salary : Rs. 10000/Per Month
Maximum Salary : Rs. 10000/Per Month
Job Locaiton :
Job Type
Full Time
Industry
Telecommunications
Posted by
Company : tesseract sports club
Posted on
3 months ago
Post Available
20