Coustmer Support Executive
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About the Job
Overview
Description: Provide exceptional customer service and support to clients via phone, email, and chat, addressing their inquiries, resolving technical issues, and ensuring customer satisfaction.
Responsibilities:
Respond to customer inquiries and provide accurate information regarding products, services, billing, and other general inquiries.
Troubleshoot technical issues and guide customers through resolution steps, escalating complex problems to higher-level support when necessary.
Process orders, returns, and refunds while maintaining accurate records of customer interactions.
Identify and escalate customer complaints to appropriate departments for prompt resolution.
Maintain a positive and professional attitude while building rapport with customers.
Stay up-to-date on company products, services, and policies.
Contribute to team goals by meeting individual performance targets.
Required Education: 2
Preferred Education: Others
Skills: Basic English
Salary Range: From 11000 to 13000
Experience Required:
Skills Required
Basic English,
Qualification Required:
+2
Education Required * :
Salary :
Minimum Salary : Rs. 11000/Per Month
Maximum Salary : Rs. 13000/Per Month
Job Locaiton :
Job Type
Full Time
Industry
Telecommunications
Posted by
Company : Aspire Teliservices
Posted on
3 months ago
Post Available
20