Customer Support Executive
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About the Job
Overview
- Customer Assistance: Provide exceptional customer service by addressing inquiries and providing information about the company's products and services to clients and candidates Assist customers and candidates in opening bank accounts and demat accounts guiding them through the process and ensuring a smooth experience. Aid in activating accounts, providing necessary information, and troubleshooting any issues that may arise during the activation process. -Client/Candidate Support: Serve as a point of contact for clients and candidates, offering support and assistance through various communication channels (phone, email, chat). Respond promptly to customer inquiries and resolve concerns efficiently, ensuring a high level of customer satisfaction. Documentation and Record-Keeping: Maintain accurate records of customer interactions, transactions, and details of inquiries, ensuring confidentiality and compliance with company policies.
Experience Required:
Skills Required
Proven experience in customer supportor a similar role, preferably in the finance orbanking sector., Excellent communication skills in bothverbal and written formats., Strong problem-solving abilities and acustomer-oriented approach.,
Qualification Required:
12th pass
Education Required * :
Salary :
Minimum Salary : Rs. 12000/Per Year
Maximum Salary : Rs. 18000/Per Year
Job Locaiton :
Kolkata
Job Type
Work From Home
Industry
Sales & Marketing
Posted by
Company : Synergy digital solution
Posted on
a year ago
Post Available
15
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