Customer Service Executive (female Only).
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CALI-LABS PVT LTD.
CALI- LABS Private Limited (Calibration Division) was established on 14th February 1996 at Bhopal and obtained accreditation from National Accreditation Board for Testing and Calibration Laboratories (NABL) in January 1997. The testing division was started in May 2005 and obtained accreditation as per ISO/IEC 17025 from National Accreditation Board for Testing and Calibration Laboratories (NABL) in May 2006. CALI- LABS has highly accurate world-class instruments and measurement standards directly traceable to CSIR-NPL, India. How We Help: Cali labs have a very strong quality and compliance culture, driven and monitored closely by top Management. An independent Quality Assurance unit of professionals with analytical, quality assurance and regulatory compliance expertise is committed to maintaining Cali labs' Quality. Some salient features include: · Extensive participation in National and International proficiency testing programs and Inter-laboratory comparisons · Internal Quality Audits and Routine Process Audits · Strong CAPA system for Continuous Improvements · Strong onboarding and continuous training · Internal Quality Control Checks · Good Documentation Practices for data integrity and traceability · Periodic Management Reviews . Availability of highly accurate world-class instruments and traceable measurement standards Why Our Lab: CALI-LABS is a leading provider of Food testing and Analysis services with state-of-art testing equipment. We have one of the most extensive food testing capabilities and infrastructure in the country. We support quality and safety testing requirements of various food industry segments through not only routine Chemical and Microbiological tests, but also through specialized tests/services for Trace Heavy Metals, Label Claims, Vitamins, Minerals & Fatty acid profiles in Food. Latest technologies, strong quality management systems, and experienced Analysts are deployed to deliver accurate and speedy results to our customers. Tasty Way, Healthy Way: Clean, pure water is an assurance of good health, The water Division of Cali Labs has a comprehensive Physico-chemical-microbiological-instrumental and pesticide-metal residue testing facility to test: Potability of source, Purified water & Ice Cubes Conformance of Packaged Drinking Water Conformance of Packaged natural mineral drinking water Conformance of Process Water as per pharma Grade and WHO specifications. suitability of Water for food Processing Industry Ground Water, Rain Water, Domestic Usage Water, Sea Water Safety of recreational Waters- Swimming Pools, Spas and Jacuzzis. Our Facilities: CALI-LABS has state-of-the-art instruments in the food testing division. Our Food labs network has a wide range of cutting-edge technologies including: 1. LC-MS /MS (Triple quadrupole) 2. GC-MS / MS (Triple quadrupole) 3. GC-FID, ECD with Headspace 4. ICP-OES, AAS 5. HPLC-UV, FLD, Post column derivatization 6. FTIR 7. Ion Chromatography 8. UV Spectrophotometer Our Services: 1. Nutritional Analysis 2. Mycotoxins 3. Naturally Occurring Toxins Analysis 4. Pesticide Residues 5. Organic Pollutant 6. Food Additives 7. Adulteration 8. Vitamins 9. Heavy Metals, Trace Minerals 10. Food Microbiology 11. Food Packaging Testing 12. Water Testing 13. Environmental Monitoring for Bioburden Product Testing includes: 1. Agri Products 2. Processed Food 3. Ready to Eat Food 4. Packaging Material 5. Water Present Accreditations: 1. NABL 2. BIS 3. FSSAI Accreditations in Pipeline: 1. APEDA 2. EIC 3. GAFTA Services provided for: 1. Hotel Industries 2. Packaged Drinking Water Industry 3. Food Industries 4. Nutraceutical Industry 5. Pharma Industries Attached are the NABL scope and company Testing brochure for your reference. You can visit our website also for more details www.calilabs.in
About the Job
Overview
Company Name: Cali Labs Pvt Ltd. Position: Customer Service Executive (Female only). Job Location: Bhopal Job Description: · Maintaining long-lasting relationships with existing customers through regular telephonic calls & emailing. Feedback must be documented in the prescribed format and coordinated within the organization. · Document customer interactions when necessary, compiling documents and forwarding information to interested parties · Actively sourcing new sales opportunities through cold-calling, emailing, and LinkedIn prospecting. Candidate must prepare the cold calling data in the prescribed format. · Developing in-depth knowledge of product features and benefits. · Utilizing virtual meetings to build relationships with new customers. · Processing customers' purchase orders and coordinating with the department to ensure the timely execution of orders. · Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. · Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. · Establish and maintain good rapport with customers by using positive language and anticipating their needs. Participate in training or marketing opportunities/events provided by the organization or by outside entities · Setting up face-to-face meetings between potential customers and the Field Sales Team. · Maintain updated knowledge of the organization's products, services, and customer service policies. · Document customer interactions when necessary, compiling documents and forwarding information to interested parties · Explain simply and clearly in response to customer questions and check for customer understanding and acceptance · Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits · Assist clients by demonstrating the use of goods and programs and answering any questions they may have · Participate in training opportunities provided by the organization or by outside entities · Establish and maintain good rapport with customers by using positive language and anticipating their needs. Candidate Qualification: · Master’s/Bachelor's degree in Business Administration or Management, Marketing, or a related field. MBA will be preferred. · Proficiency in all MS Office applications. · Strong analytical and problem-solving skills. · Excellent negotiation and consultative sales skills. · Effective communication skills with strong interpersonal skills. · Exceptional customer service skills · English Reading and writing skills are mandatory. Profiles are to be shared to hr@calilabs.in or WhatsApp at 9981139988. calilabs.in Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Education: Master's (Required) Language: English (Required)
Experience Required:
Skills Required
MS OFFICE,
Qualification Required:
Master’s/Bachelor's degree in Business Administration or Management, Marketing, or a related field. MBA will be preferred.
Education Required * :
Salary :
Minimum Salary : Rs. 10000/Per Month
Maximum Salary : Rs. 18000/Per Month
Job Locaiton :
Khasra No.: 11/1/1/1/2/2 In Front of Govt. School Lambakheda, Berasia Road, Bhopal (M.P.) 462 038
Job Type
Full Time
Industry
Health Care
Posted by
Company : CALI-LABS PVT LTD.
Posted on
3 days ago
Post Available
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