Customer Support Executive

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Pace Setters Business solution pvt ltd

*Company* : Pacesetter *Role* : Telecaller (Customer service) *Location* : Bhandup west - Respond to customer queries in a timely and accurate way, via phone, email or chat - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions withl customers - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members *If you are interested, Share your resume..*

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About the Job

Overview

**Customer Support Executive**

We are seeking a highly motivated and empathetic individual to join our team as a Customer Support Executive. You will be the first point of contact for customers, providing exceptional support via phone, email, and chat. Your passion for delivering positive experiences will drive you to go the extra mile for every customer interaction. Excellent communication, problem-solving, and technical troubleshooting skills are essential.

Experience Required:
Skills Required

Query resolution, customer handling, communication skills, convencing skills,

Qualification Required:

Hsc

Education Required * :

Salary :

Minimum Salary : Rs. 10000/Per Month

Maximum Salary : Rs. 15000/Per Month

Job Locaiton :

Pace Setter Business SolutionCorpora Building, 2nd Floor, Opp Kalpataru Crist, Next to Shangrilla Bus Stop, Bhandup West,Mumbai 78

Job Type

Full Time

Industry

Telecommunications

Posted by

Consultancy : maruti nandan Manpower business solution

Posted on

9 months ago

Post Available

4

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