Customer Support Executive
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About the Job
Overview
*Responsibilities* : Handle inbound and outbound calls in a professional and courteous manner. Effectively understand and identify customer needs and provide appropriate solutions. Promote products and services and achieve sales targets. Resolve customer issues and complaints efficiently and effectively. Maintain high levels of customer satisfaction through positive engagement and problem-solving. Meet or exceed individual and team sales and service targets. Maintain accurate records of customer interactions. Contribute to a positive and collaborative team environment. *Requirements* : *Education* : Minimum 12th pass (HSC or equivalent). *Experience* : 0-3 years of experience in customer service, telecalling, or sales (preferred but not mandatory). *Languages* : Excellent written and verbal communication skills in English and Hindi are essential. *Skills* : Basic computer literacy and proficiency in Microsoft Excel. Good typing speed. Strong listening and interpersonal skills. Ability to work effectively in a structured environment. Problem-solving and conflict resolution skills. *Age* : 18 – 30 years *Compensation and Benefits:* *Incentives* : Attractive incentives and bonuses based on performance. *Training* : Comprehensive training will be provided to all selected candidates. *Growth* : Opportunities for career growth and internal promotions. *Culture* : Supportive and vibrant work culture.
Experience Required:
Skills Required
Strong Communication, Basic Computer Knowledge, Customer handle,
No Qualification Required
Education Required * :
LLB
Salary :
Minimum Salary : Rs. 250000/Per Month
Maximum Salary : Rs. 350000/Per Month
Job Locaiton :
Job Type
Full Time
Industry
Telecommunications
Posted by
Consultancy : Victa EarlyJobs Technologies Pvt Ltd
Posted on
a month ago
Post Available
50
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