Reservation Executive

About the Job

Overview

Job Description - Reservations Executive  Process telephone and email reservations according to room and rate availability, ensuring that full and accurate details are obtained and input accordingly into PMS.  Deal with travel agent bookings, vouchers and credit requests, ensuring that the hotel’s policy is adhered to at all times.  Process all reservations and extranet messages ensuring that all bookings are accurate.  To be fully conversant with rate groups and sales accounts procedures.  To ensure that all reservations standards and procedures are met with regard to reservations and system input.  Update reservations, to input and record cancellations and amendments, making sure all bookings are accurate.  To liaise with sales, marketing and operations teams to ensure that VIP guests are recognized as part of the VIP procedures, including room allocations, amenities and arrival welcome.  To determine from reservations any sales leads for future business and ensure these are passed to the sales department.  Ensure reservations are taken accurately & traces are in place for the front office to follow up as required.

Salary :

Minimum Salary : Rs. 20000/Per Month

Maximum Salary : Rs. 400000/Per Month