Customer Account Management Loan Process
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About the Job
Overview
Description: This role involves managing customer accounts, focusing on loan processing. You will be responsible for overseeing the entire loan lifecycle, from application to disbursement, ensuring compliance and customer satisfaction. This includes handling customer inquiries, maintaining accurate records, and collaborating with internal teams. You will also contribute to process improvements, aiming to enhance efficiency and customer experience within the loan processing department. Roles and Responsibilities: * Manage customer accounts, ensuring timely and accurate loan processing. * Handle customer inquiries, providing timely resolutions and maintaining high customer satisfaction. * Oversee the loan lifecycle, from application initiation to disbursement, ensuring adherence to internal policies and regulatory requirements. * Maintain accurate records of customer interactions, loan details, and other relevant information. * Collaborate with internal teams, such as sales, underwriting, and legal, to ensure smooth and efficient loan processing. * Identify opportunities for process improvements, contributing to enhanced efficiency and customer experience. * Utilize MS Excel for data analysis, reporting, and loan tracking. Required Education: graduation Preferred Education: MBA Experience: 1 years 0 months in customer support executive, 0 years 6 months in accountant Skills: communication, attention to details, ms excel Salary Range: From 67000 to 75000
Experience Required:
-
Experience : customer support executive
Year : 1, Month : 0 -
Experience : accountant
Year : 0, Month : 6
Skills Required
communication , attention to details, ms excel ,
Qualification Required:
graduation
Education Required * :
Salary :
Minimum Salary : Rs. 67000/Per Month
Maximum Salary : Rs. 75000/Per Month
Job Locaiton :
52 gulmohar andhra pradesh nellore
Job Type
Full Time
Industry
Accounting & Finance
Posted by
Company : MN finance
Posted on
a month ago
Post Available
8
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