Travel Insurance Executive
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BTW VISA SERVICES
BTW Visa Services (India) Pvt Ltd a pioneer core visa company established in 2011, with its first office in Pune and now expanded in Mumbai and Ahmedabad as a travel agency with core visa specialization. Founded as a pioneer and dedicated visa agency in Pune, over the years grown and recognised as best visa agency in pune for all the travel services. Now we are one of the best visa assistance service providers in in India. Successfully operational in visa services, by rightly consulting a traveller in terms of visa facilitation/documentation. The tedious process to apply for a visas is been rightly assisted and facilitated, driven by a team of visa experts. Apply Online https://www.btwgroup.co/careers
About the Job
Overview
Job description: Core Duties and Responsibilities Lead Generation and Business Development ● Identify and research prospective corporate clients across relevant industries, travel-intensive functions, and geographies. ● Build and maintain a qualified pipeline through cold outreach, email campaigns, LinkedIn/social selling, industry events, and referrals. ● Qualify leads based on travel volume, geographies, risk profile, existing coverage, and decision-making structure. ● Maintain CRM discipline: log activities, update lead status, forecast opportunities, and track conversion metrics. ● Conduct structured needs assessments for corporate travel programs (domestic/international, frequency, destinations, traveler demographics). Quotation and Proposal Management ● Prepare customized quotations with multiple plan options ● Present proposals to stakeholders (procurement, finance, HR, travel desk) and address technical queries. ● Manage revisions, approvals, and validity timelines for quotations. Policy Booking and Issuance ● Collect KYC/company documentation, traveler details, and declarations per compliance requirements. ● Accurately complete proposal forms and obtain necessary signatures/consents. ● Process premium payments, reconcile amounts, and issue policy documents, endorsements, schedule of benefits, and certificates. Account Management and Client Servicing ● Serve as primary point of contact for client travel desks, HR, and finance for policy servicing. ● Support claims initiation by guiding on documentation, timelines, and emergency assistance procedures. ● Coordinate with claims teams and assistance providers to expedite resolution and communicate status. ● Adhere to IRDAI/DoI or relevant regulatory guidelines, AML/KYC norms, data privacy, and audit requirements. ● Maintain complete and accurate records: proposals, quotes, communications, policy schedules, and claim logs. ● Ensure marketing and client communications are compliant with approved product literature and disclosures. ● Stay updated on sanctions lists, travel advisories, and high-risk region protocols. Reporting and Analytics ● Track sales KPIs: leads, conversions, pipeline value, average deal size, cycle time, retention, and upsell. ● Train client travel coordinators on policy usage, issuance workflows, and emergency protocols. ● Keep current on competitor products, pricing, and emerging travel risks (pandemics, geopolitical, natural disasters). ● Participate in product and compliance training; obtain/renew required licenses or certifications. ● Improve sales collateral, scripts, and FAQs to enhance client understanding and close rates. Customer Experience and Retention ● Conduct onboarding sessions for new corporate clients and their travelers. ● Implement SLA-driven response and turnaround times for quotes and servicing. ● Drive renewals proactively with early reviews, competitive benchmarking, and program enhancements. ● Seek feedback, resolve complaints promptly, and promote satisfaction and referrals. Key Skills and Qualifications ● Strong B2B sales and relationship management; ability to engage CXO, HR, Procurement, and Travel Desk stakeholders. ● Solid understanding of travel insurance products, underwriting basics, and claims processes. ● Excellent communication, presentation, and negotiation skills. ● Proficiency with CRM tools, MS Office/Google Suite, and reporting. ● Attention to detail, compliance orientation, and problem-solving in time-sensitive scenarios. Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Provident Fund Work Location: In person
Experience Required:
Skills Required
Sales, Claims Processing (Travel Insurance), Travel Industry Knowledge, Customer Relationship Management (CRM),
No Qualification Required
Education Required * :
Salary :
Minimum Salary : Rs. 20000/Per Month
Maximum Salary : Rs. 23000/Per Month
Job Locaiton :
Job Type
Full Time
Industry
Sales & Marketing
Posted by
Company : BTW VISA SERVICES
Posted on
2 days ago
Post Available
25