Customer care executive
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About the Job
Overview
Description: Provide exceptional customer service and support to clients, resolve queries, handle complaints, maintain client relationships, achieve customer satisfaction goals. Roles and Responsibilities: * Respond to customer inquiries via phone, email, and chat promptly and professionally. * Resolve customer issues efficiently and effectively, ensuring customer satisfaction. * Process orders, returns, and refunds accurately and timely. * Maintain accurate records of customer interactions and transactions. * Build and maintain strong relationships with clients. * Collaborate with internal teams to address customer needs. * Identify and escalate complex customer issues to appropriate channels. * Contribute to the development and improvement of customer service processes. * Stay updated on company products, services, and policies. * Achieve individual and team performance targets. Required Education: 12th Preferred Education: BCOM Experience: 1 year 0 months in customer care executive Salary Range: From 15000 to 28000
Experience Required:
-
Experience : customer care executive
Year : 1, Month : 0 -
Experience :
Year : , Month :
Skills Required
Skill , telecalling, telesales, Customer Care, Customer support,
Qualification Required:
12th
Education Required * :
Salary :
Minimum Salary : Rs. 15000/Per Month
Maximum Salary : Rs. 28000/Per Month
Job Locaiton :
Gurgaon
Job Type
Full Time
Industry
Sales & Marketing
Posted by
Company : Crnxt
Posted on
a day ago
Post Available
50
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