Customer care executive
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About the Job
Overview
Reply with resume WhatsApp 8218866910 Job Location: Gurgaon Sector 18, Noida sector 62 (Customer Care telecalling, Sales executive) Description: Provide exceptional customer service and support to clients, resolve queries, handle complaints, maintain client relationships, achieve customer satisfaction goals. Roles and Responsibilities: * Respond to customer inquiries via phone, email, and chat promptly and professionally. * Resolve customer issues efficiently and effectively, ensuring customer satisfaction. * Process orders, returns, and refunds accurately and timely. * Maintain accurate records of customer interactions and transactions. * Build and maintain strong relationships with clients. * Collaborate with internal teams to address customer needs. * Identify and escalate complex customer issues to appropriate channels. * Contribute to the development and improvement of customer service processes. * Stay updated on company products, services, and policies. * Achieve individual and team performance targets. Education: Any Graduate Experience: Fresher or Experience Salary Range: From 15000 to 35000
Experience Required:
Skills Required
Telecalling, Communication Skills, Cold Calling, Lead Generation, Customer Handling, Sales, Customer Support, Convincing Skills, Relationship Management, Problem Solving,
Qualification Required:
12th
Education Required * :
Salary :
Minimum Salary : Rs. 12000/Per Month
Maximum Salary : Rs. 35000/Per Month
Job Locaiton :
Gurgaon
Job Type
Full Time
Industry
Sales & Marketing
Posted by
Company : Crnxt
Posted on
a year ago
Post Available
80
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