Ground Staff

About the Job

Overview

: We are seeking motivated and energetic individuals to join our team as Ground Staff. This role is crucial to ensuring smooth and efficient airport operations. You will be the face of our organization, providing exceptional customer service and support to passengers throughout their journey. This position offers an exciting opportunity to work in a fast-paced and dynamic environment within the aviation industry. : **Education:** A minimum of 10th-grade completion is required for this position. While further education is advantageous, we prioritize candidates with a strong work ethic, excellent communication skills, and a passion for delivering outstanding service. We provide comprehensive on-the-job training to equip you with the necessary skills and knowledge to excel in this role. : **Industry:** This role falls within the Aviation industry (specifically, Airport Operations). You will be part of a vital team that ensures the safe and timely processing of passengers and their baggage. This industry offers opportunities for career growth and development for individuals who are dedicated and passionate about aviation. : **Salary:** We offer a competitive salary ranging from ₹23,500 to ₹76,500 per month based on experience and performance. This includes a comprehensive benefits package and opportunities for overtime pay. : **Job Type:** This is a full-time position requiring flexibility to work in shifts, including weekends and holidays, to meet the demands of airport operations. We understand the importance of work-life balance and strive to create a supportive and accommodating work environment. : **Experience:** While prior experience is not mandatory, candidates with experience in customer service, hospitality, or related fields will be given preference. We value individuals who demonstrate a strong customer-centric approach and the ability to handle challenging situations with professionalism and composure. : **Skills:** While specific skills are not explicitly required, we seek candidates with excellent communication and interpersonal skills, a strong work ethic, and the ability to work effectively in a team environment. Adaptability, problem-solving skills, and the ability to thrive under pressure are also highly valued. **Roles and Responsibilities:** * Assisting passengers with check-in procedures, baggage handling, and boarding. * Providing information and guidance to passengers regarding flight schedules, airport facilities, and other travel-related queries. * Ensuring the safety and security of passengers and their belongings by adhering to airport regulations and security protocols. * Collaborating with other ground staff and airport personnel to maintain smooth and efficient operations. * Resolving passenger complaints and concerns in a professional and timely manner. * Maintaining a clean and organized work environment. * Adapting to changing situations and handling unexpected challenges with composure and efficiency. * Participating in training programs to enhance skills and knowledge related to airport operations and customer service. * Demonstrating a commitment to providing exceptional customer service and upholding the highest standards of professionalism. * Contributing to a positive and collaborative team environment.

Salary :

Minimum Salary : Rs. 23500/Per Month

Maximum Salary : Rs. 76500/Per Month